Smart Workforce Solutions
Archive for March, 2007
Career Morning events held twice annually at the Missouri Career Center in Joplin are taking on a new look and feel for Spring 2007. Career Center officials are planning a three-day Career Fair Extravaganza with each morning showcasing a specific business sector. The new focus helps employers zero in on applicants looking for opportunities in a specific sector, rather than merely getting a job in general.
The Career Fair events are set for 9 a.m. to Noon May 9th, 10th, and 11th at the Center, located at the corner of 8th and Wall Streets near Memorial Hall in Downtown Joplin. Wednesday, May 9th the focus is on Healthcare. Manufacturing careers comprise the event for Thursday, the 10th. On Friday, May 11th, the event highlights job opportunities in the Transportation and Logistics sectors for Southwest Missouri.
Booth tables are available for businesses to meet with prospective applicants throughout the event. There is no charge to participate, but interested employers should pre-register with John McLean at the Missouri Career Center by calling (417) 629-3000 or through email to john.mclean@ded.mo.gov. The Career Fair Extravaganza events are co-sponsored by the Missouri Employer Committee and the Missouri Career Center in Joplin, the Missouri Department of Economic Development’s Division of Workforce Development, the Workforce Investment Board of Southwest Missouri.
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The increasingly-popular Alchemy Training SISTEM, a powerful workforce training solution available to businesses through the Missouri Career Center, underwent an upgrade recently to add new training modules by popular demand. Modules on Customer Service, Business Etiquette, Attitude/Motivation, and Goal-Setting are among many new highlights in the soft skill training offerings through SISTEM.
The new Basics of Customer Service module helps trainees understand the importance of good customer service through six key elements needed to improve a customer’s experience. Learners identify specific methods to provide exceptional customer service and processes to effectively handle a customer complaint.
An entry-level Business Etiquette module covers the importance of making a good impression through appropriate professional dress standards and good hygeine for men and women in work environments. The training helps participants understand the impact of body language when meeting new people as well. Building on the first module, a Professional-Level Business Etiquette module addresses customary behavior when meeting new people and expected protocol for conducting meetings and making calls for work. The module also covers appropriate behavior for dining with business associates.
Defining attitude and the benefits of a good attitude at work lead off the Positive Attitude and Motivation module. By understanding the different ways people are motivated, trainees can identify factors to influence their ability to motivate and modify behaviors to create an atmosphere of positive change in the workplace.
10:00 a.m. to 2:00 p.m.
Wednesday, April 4th
Continental Catering Center
2728 N. Rangeline Road [Map]
Joplin, MO
The future of Southwest Missouri’s economic prosperity is in its workforce. The Workforce Summit of Southwest Missouri, is a half-day conference officially set for April 4th, to debut trends and workforce improvement solutions for business executives and community leaders.
The theme for this year’s event centers on Workforce Innovation as a Competitive Asset. The event is sponsored by the Workforce Investment Board (WIB) of Southwest Missouri and showcases the potential for the region to thrive economically as businesses and communities team up to enhance the skill and productivity of the workforce.
The WIB has tapped Ray Uhalde to provide a thought-provoking keynote address on a blueprint to rethink education’s role to prepare students to thrive in a global economy. As Director of the Workforce Strategies Group at the National Center on Education and the Economy, Mr. Uhalde brings employment and training insights from his 15 years as a senior executive with the U.S. Department of Labor and his role in developing the current framework for the one-stop career center system.
The event is planned for 10:00 a.m. to 2:00 p.m. on Wednesday, April 4th at the Continental Catering Center (located behind Granny Shaffer’s Restaurant), 2728 N. Rangeline Road, between Joplin and Webb City. More information will be released here at www.workforcezone.com.